Design Thinking for an Impact Economy: Create Value for Customers and SocietyIn this article I want to discuss design and also sustainability, systems thinking, and economic models. I recently gave a presentation at…Feb 2, 2021Feb 2, 2021
Measure Value by Measuring User BehaviorHere’s the situation: you’re working on developing a product or service, and know for sure that it has to add value. But what does value…Jan 18, 2021Jan 18, 2021
A Simple Guide to Assess Your Agile Maturity LevelRecently, I had a customer ask me for a way to understand how they were doing on their “agile journey”.Jan 13, 2021Jan 13, 2021
It’s Time to Tame the HiPPOA good analogy is capable of bringing concepts together and making abstract ideas easy to understand and remember. For example, I once met…Dec 17, 2020Dec 17, 2020
Start Transforming Your Organizational CultureOrganizational culture can be defined as the established and accepted system of behaviors, values, beliefs, and assumptions that are…Dec 3, 2020Dec 3, 2020
Lay the Groundwork for Organizational LearningWhile the responsibility to learn belongs to each person, not to the organization, it is the responsibility of the organization to create…Dec 2, 2020Dec 2, 2020
Learn to Make Change Happen + Toolkit to Get StartedI know we’ve said it, but it is hard to talk about change in any sense without noting that we are facing a new paradigm of change: the…Dec 1, 2020Dec 1, 2020
Driving Big Changes from the Bottom Up and Top DownI can’t tell you how many times in class I hear students say things like: “ My boss should be in this training,” “ My clients will not…Nov 30, 2020Nov 30, 2020
A lesson in why it is important to start right!Many times, teams are handed a project and don’t know where to start. Another scenario is that a team was involved in the decision-making…Nov 11, 2020Nov 11, 2020
Promote the Cultural Change with Behavioral ChangeOne of the most common questions I hear in organizations that I work with is: “When will we finish our agile transformation?”Nov 3, 2020Nov 3, 2020